Redefining Exceptions & Investigations – PINQ
PINQ “Payment INQuiries” from syracom effectively optimises the automation of Exceptions & Investigations. This fully integrated case management solution offers financial institutions a risk-free way to move away from manual and document-based processes. The PINQ platform is easy to integrate and offers a scalable approach to introducing automation.
PINQ Advantages
Minimize Risk. Manual processes come with risks and costs. You can accept change and adopt automation based on your own preferences and personalised configurations.
Feature Rich. Developed by banks for banks, PINQ is designed to be easily and continuously updated to meet your investigation needs.
All Payment Types. Manages your enquiries across all channels, payment types and formats – an integrated solution from a single source.
Fulfilment of regulatory requirements. Ensures compliance with SWIFTNet E&I, Payment Service Directive (PSD) and SEPA Investigations.
Future Proof. Compliance, the market and competition are driving change. Stay ahead of the game as PINQ is fully ISO20022 compliant and easily configured to stay competitive.
Increased efficiency and cost reduction. PINQ avoids media disruptions and simplifies multi-channel management. It supports XML formats, creates electronic files and enables a complete case history.
Transparency. Automation requires frequent and accurate reporting. PINQ provides customised alerts and configurable dashboards.
Value for Money. Start small and grow with the PINQ platform. Solve today’s manual challenges and add modules as you expand.
www. syracom.de has been a solution partner of SWIFT since 2005. With the software solution PINQ, syracom has continuously met the requirements for SWIFTReady E&I certification since 2005. FINARTIX is a syracom partner, delivering end to end projects and high-quality consulting services.